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Your Privacy Matters

Privacy Policy

Last updated: January 27, 2025

Instant Content ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at instantcontent.ai.

We do not sell your personal data. Your content is only used to provide our services to you, never for advertising or data brokering.
1

Information We Collect

1.1Information You Provide Directly

We collect information you voluntarily provide when using our Service:

Account Information: Email address, name, and password when you create an account. If you sign up via Google or GitHub, we receive your name and email from that provider.
Profile Information: Any additional details you add, such as company name, job title, or profile picture.
Website Content: URLs you submit for auditing and the content we crawl to provide optimization services.
Brand Voice Data: Sample content, style guides, and tone descriptions you upload to create your brand voice profile.
Payment Information: When subscribing to a paid plan, Stripe (our payment processor) collects your card details. We never store your full card number.
Communications: Content of messages and attachments when you contact us for support.

1.2Information Collected Automatically

When you access our Service, we automatically collect:

  • Device Information: Browser type, operating system, device type, screen resolution
  • Log Data: IP address, access times, pages viewed, referring URL
  • Usage Data: Features used, content analyzed, suggestions generated
  • Cookies: Session management, preferences, and analytics (see Section 6)

1.3Information from Third Parties

  • Authentication Providers: Basic profile info from Google or GitHub if you use social login
  • Google Search Console: Search performance data if you connect your GSC account
  • Analytics Services: Aggregated usage data to understand how our Service is used
2

How We Use Your Information

Service Delivery
  • • Create and manage your account
  • • Crawl and analyze your content
  • • Generate AI suggestions
  • • Process payments
Communications
  • • Transactional emails
  • • Account notifications
  • • Product updates (opt-out available)
  • • Support responses
Improvement
  • • Optimize the Service
  • • Develop new features
  • • Analyze usage patterns
  • • Fix bugs and issues
Security & Legal
  • • Prevent fraud and abuse
  • • Enforce Terms of Service
  • • Comply with legal obligations
  • • Protect user rights
3

How We Share Your Information

We never sell your personal information. We only share data as described below to provide and improve our Service.

3.1Service Providers

We work with trusted third-party vendors:

ProviderPurpose
SupabaseDatabase hosting, authentication
StripePayment processing
OpenAIAI content analysis (not used for model training)
VercelWebsite hosting

3.2Other Circumstances

  • Team Collaboration: Team members may see your profile and shared project activity based on permissions
  • Legal Requirements: When required by law, subpoena, or to protect rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets
  • With Consent: For other purposes with your explicit consent
4

Data Retention

Account Data
Retained while active. Deleted within 30 days of account deletion.
Content Data
Retained while active. You can delete specific content anytime.
Usage Logs
Aggregated and anonymized data retained indefinitely for analytics.
Billing Records
Retained for 7 years for tax and accounting purposes.
5

Your Rights and Choices

Depending on your location, you have various rights over your data:

Access & Export
Download your data from account settings
Correction
Update your information in settings
Deletion
Delete your account and data anytime
Marketing Opt-Out
Unsubscribe from promotional emails

5.1GDPR Rights (EEA/UK Residents)

  • Object to processing of your personal data
  • Request restriction of processing
  • Data portability in machine-readable format
  • Withdraw consent at any time
  • Lodge a complaint with your local data protection authority

5.2CCPA Rights (California Residents)

  • Right to know what personal information we collect and how it's used
  • Right to delete personal information
  • Right to opt out of sale (we do not sell your data)
  • Right to non-discrimination for exercising your rights
6

Cookies and Tracking

Essential Cookies
Required for authentication and security. Cannot be disabled.
Functional Cookies
Remember your preferences like theme settings and layouts.
Analytics Cookies
Help us understand usage patterns with aggregated, anonymous data.

You can manage cookies through your browser settings, though disabling some may affect functionality.

7

Data Security

Encryption
TLS 1.2+ in transit, AES-256 at rest
Access Controls
Strict limits on internal data access
SOC 2 Infrastructure
Hosted on compliant platforms
Regular Audits
Ongoing security reviews and testing
While we implement robust security measures, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
8

International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. For EEA/UK users, we use Standard Contractual Clauses approved by the European Commission to ensure appropriate safeguards.

9

Children's Privacy

Our Service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will delete it promptly.

10

Changes to This Policy

We may update this Privacy Policy from time to time. We'll notify you of material changes by posting the new policy here and updating the "Last updated" date. For significant changes, we'll also send an email notification.

11

Contact Us

Questions about this Privacy Policy or our data practices?

For GDPR-related inquiries, you may also contact our Data Protection Officer at dpo@instantcontent.ai.